Privacy Policy

1 - Data Controller

The data controller is FACTORY MADE, S.L., located at C/ Salvador Seguí 22, 08750 Molins de Rei, Barcelona, Spain, with NIF B55482624, hereinafter referred to as NEUTRA MOTOR. For any inquiries regarding data protection, you can contact us at infoneutramotor.com.

2 - Personal Data Collected

We may collect and process the following categories of personal data:

Contact information (name, address, email, phone number).
Details about your orders or inquiries related to our products and services.
Browsing data on our website (IP address, browser type, etc.).

3 - Purpose of Data Processing

The personal data we collect is used for the following purposes:

Managing your inquiries, orders, or reservations for NEUTRA MOTOR products.
Sending commercial communications, if you have expressly consented, regarding NEUTRA MOTOR products and services.
Maintaining and improving our website and services, as well as facilitating interaction on social media.

4 - Legal Basis for Processing

The legal basis for processing your data is:

Your consent, given when you provide your personal data.
Fulfilment of contractual obligations in the case of product purchases or reservations.
Compliance with legal obligations for the processing of customer and supplier data.

5 - User Rights

You have the right to:

Access, rectify, or delete your personal data.
Restrict or object to its processing.
Withdraw your consent at any time. To exercise these rights, you can contact us at info@neutramotor.com.

6 - Data Retention

Your data will be retained as long as the commercial relationship lasts or until you request its deletion. Data necessary to comply with legal obligations will be retained according to the timeframes established by applicable laws.

7 - Data Security

NEUTRA MOTOR adopts the necessary technical and organizational measures to ensure the security of personal data and to prevent its alteration, loss, unauthorized processing, or access.